After sale service
The company provides 24 hours * 365 days of all-weather customer consulting services. If you have any questions during the use, you are welcome to call our 13067763527 National Service Consulting Hotline at any time. Our staff will provide you with orderly, solid and efficient service support.
The company has established its own sales and service network throughout the country. When you encounter the failure of the purchased products, the company will designate the local after-sales service center or product agents and distributors to contact you at any time, and timely provide thoughtful on-site service to help you solve your worries. 4-hour emergency response, 72 hour fault repair. After receiving your request for repair, the company's staff will make an emergency response within 4 hours, get in touch with you by phone, reply to its solution, and inform the service personnel of your local after-sales service agency to provide on-site service, promising to repair the fault within 72 hours. If there is no local service agency designated by the company, you are requested to increase the time in transit. In case of special circumstances, we will take the initiative to negotiate with you until a satisfactory solution is reached. Paid service when you encounter the problem of randomly installed software (software can also be downloaded on the Internet) or the machine can not work normally, within 15 days after you purchase the machine, the seller is responsible for providing you with free software consulting service or returning to the factory status for free. In case of any problem beyond the above free warranty after 15 days of purchase or the warranty period of the machine you have purchased, you can choose paid service. All the after-sales service centers designated by the company can provide paid services. The charging standards are listed in the table below. For specific terms, please consult the after-sales service center designated by the company. If there are other provisions in the national laws and regulations, the provisions in the national laws and regulations shall prevail.
service idea
Smile - use smile to convey our cheerful and considerate service attitude.
Swift - complete the repair and maintenance service quickly with quick action.
Sincere: sincere attitude is the basic principle of after-sales service.
Smart - to gain customers' trust with intelligent working methods and rich maintenance knowledge.
Specialty -- always learning professional knowledge and providing professional and high-quality services for customers
